Privacy Policy
Last updated: July 2025
Introduction
Plottie ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and related services.
Information We Collect
Personal Information
- Email address (for account creation and communication)
- Name (optional, for personalisation)
Usage Information
- Plant photos you upload for identification (processed but not stored)
- Garden planning data and preferences you choose to save
- Care schedules and reminders you set
- App usage patterns for service improvement
Device and Technical Information
- Device type and operating system (for compatibility)
- App version and crash reports (for bug fixes)
- General location data (for weather integration, with your consent)
How We Use Your Information
- Provide plant identification and care recommendations
- Personalise your gardening experience
- Send notifications and reminders you've requested
- Improve our app and services
- Provide customer support
- Ensure app security and prevent abuse
Data Sharing
We do not sell your personal information. We may share data with trusted third-party service providers who help us operate the app:
- Plant identification service providers (for AI analysis of your photos)
- Weather service providers (for local weather data integration)
- Cloud storage providers (for secure data backup and sync)
- Analytics services (for app performance and improvement)
All third-party providers are bound by data protection agreements and may only use your data to provide services to us.
Data Security
We implement appropriate security measures to protect your information, including encryption and secure data storage practices.
Your Rights (GDPR)
Under GDPR, you have the following rights:
- Right of access - request a copy of your personal data
- Right of rectification - correct inaccurate or incomplete data
- Right to erasure - request deletion of your data
- Right to restrict processing - limit how we use your data
- Right to data portability - receive your data in a portable format
- Right to object - object to processing of your data
- Right to withdraw consent - withdraw consent for data processing
To exercise these rights, contact us at hello@plottie.app
Data Retention
We retain your personal data only for as long as necessary to provide our services or as required by law. You can delete your account and associated data at any time through the app settings. We will delete your data within 30 days of account deletion.
Children's Privacy
Our app is intended for users of any age. For users under 13, we collect only the minimum information necessary to provide our services and do so in compliance with applicable privacy laws. If you are a parent or guardian and have concerns about your child's use of our app, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the app and updating the "Last updated" date. Continued use of the app after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us at hello@plottie.app
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